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QR Air ("we", "our", "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qrair.co.za or use our services.
This Privacy Policy complies with:
We may collect the following personal information:
We may receive information about you from third parties, including business partners, referral sources, or public sources, but only where lawful and necessary for our business relationship.
We process your personal information based on the following lawful grounds:
We use your personal information for the following purposes:
We may share your information with trusted third-party service providers who assist us in delivering our services, including:
All service providers are bound by contractual agreements to protect your data and use it only for the specified purposes.
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Your data may be transferred to and processed in countries other than South Africa. We ensure that such transfers are protected by appropriate safeguards, including:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
You have the following rights regarding your personal information:
You have the right to know what personal information we hold about you and how we process it.
You have the right to have inaccurate personal information corrected or incomplete information completed.
You have the right to have your personal information erased in certain circumstances.
You have the right to restrict the processing of your personal information in certain circumstances.
You have the right to receive your personal information in a structured, commonly used format.
You have the right to object to the processing of your personal information in certain circumstances.
You have the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with POPIA and GDPR requirements.
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us:
For POPIA-related complaints, you can contact the Information Regulator of South Africa:
If you are located in the EU/EEA, you can lodge a complaint with your local supervisory authority.
This Privacy Policy is governed by the laws of South Africa and subject to the exclusive jurisdiction of the South African courts, except where GDPR requirements necessitate compliance with EU law.